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Rules and Safety

The PRT Central Control team constantly monitors the PRT platforms and movement of the cars. Remember to follow the rules to ensure your safety.

PRT Rules

Stay off the PRT guideway

Avoid the PRT guideway at all times. This area contains highly dangerous voltage areas that can cause injuries to you or others.

Keep doors and windows closed

Keep doors and windows closed to keep the PRT operational. If a door or window is opened during your ride, all PRT cars will stop for an extended period of time.

Respect others

Respect others while you’re in the PRT and waiting at the platform. Don’t push or shove inside the PRT cars or at any of the platforms.

Secure straps and buckles

While boarding the PRT, make sure all straps and buckles are securely tucked inside the car. If any item is caught between the doors, the PRT will not move from the station.

Don't overcrowd PRT cars

Limit vehicles to 15 passengers or fewer. Overcrowding can cause a disruption in service.

Pay attention to announcements

Pay close attention to all announcements made over the intercom system, as they provide essential instructions and updates to ensure your safety and keep the PRT running smoothly.

Call for help

If you have questions or concerns, please use the passenger assist phones at each PRT platform or the radios inside the PRT cars.

Respect the PRT

Respect the interior of the PRT cars and the platform by keeping them clean. All areas are monitored by security cameras.


Acts of Misconduct

Misconduct may result in suspension or expulsion from the University and being banned from riding the PRT. Acts of misconduct include:

  • Jumping turnstiles
  • Pushing
  • Throwing items onto the guideway
  • Vandalism
  • Stepping onto the guideway
  • Attempting to open doors or windows while the PRT is operating

Some acts of misconduct require a complete power shutdown of the system, which can strand passengers on the guideway for an extended period of time. Many can be inconvenienced by the actions of a few who do not follow instructions.

If you accidentally drop something on the guideway, designated safety personnel can retrieve the item for you. Notify personnel by using the phones available on the platforms or the radios inside the PRT cars.

Remember, PRT cars do not work like an elevator, so do not hold the PRT doors for someone to board. If you try to hold the doors open, it will cause significant delays to the system.

See Something? Say Something.

Report suspicious activity by calling (866) 989-282.

Callers remain anonymous and the toll-free line is monitored by the WV Intelligence Fusion Center.